Replace your Jira admin backlog
with an AI that never sleeps
Kraken watches your Jira projects 24/7, reads every incoming admin ticket, and executes safe work instantly — access grants, custom fields, workflow updates, sprint management — while routing anything sensitive to a human for one-click approval.
No credit card · 5-minute setup · Cancel anytime · SOC2 in progress
Your Jira admin is drowning in tickets that take 2 minutes to execute
The average enterprise Jira admin spends 60–70% of their time on repetitive, low-complexity requests. That's a $60–80k salary doing copy-paste work — while real users wait days for access grants, field additions, and workflow tweaks.
- Tickets sitting open for 3–5 days
- Admins too busy for strategic config work
- Zero audit trail on who approved what
- One admin = single point of failure
Kraken handles the routine. Your admin handles the strategic.
Connect your Jira instance and Kraken starts processing admin tickets immediately. Safe actions execute in seconds. Sensitive changes go to a human — with full context and a single-click approve or deny.
- Tickets resolved in under 60 seconds
- Admins freed for high-value config work
- Auditable log of every action + reasoning
- 24/7 coverage, no single point of failure
Everything your Jira admin does — automated
Kraken handles over 80 distinct Jira admin action types out of the box.
User & Access Management
Grant/revoke project roles, manage group membership, onboard users, set project leads — all from a single admin ticket.
Workflow Configuration
Add statuses, transitions, and post-functions. Kraken understands workflow context and applies changes safely across projects.
Custom Fields & Screens
Create custom fields, add options, configure screens, apply field contexts — the complex stuff that takes admins an hour done in seconds.
Project Administration
Create and configure projects, manage components and versions, archive stale projects, update project settings at scale.
Board & Sprint Management
Add/rename/delete board columns, create and close sprints, bulk-move issues, manage backlog — without touching the UI.
Automation Rules
Create, update, and manage Jira automation rules via browser automation — for things the API simply can't do.
Bulk Operations
Transition hundreds of issues, bulk-update labels, reassign projects, mass-comment on ticket groups — in a single request.
Confluence Integration
Create and update Confluence pages, link Confluence spaces to Jira projects, document decisions automatically.
Live in 5 minutes. Fully automated in one day.
Kraken integrates with your existing Jira setup — no migrations, no disruption.
Connect your Jira instance
Authenticate with Jira via OAuth or API token. Kraken registers a webhook and starts listening to your selected projects immediately.
Kraken reads the ticket
Claude AI analyzes the request, categorizes it, identifies the required Jira actions, and checks it against your configured playbook rules.
Safe work executes instantly
Routine requests (access grants, field additions, sprint moves) execute automatically. Sensitive changes are staged for one-click approval.
Ticket closed. Trail logged.
Kraken comments on the ticket with what it did, transitions it to Done, and records every action with full reasoning in the audit log.
See your savings in real numbers
A dedicated Jira admin costs $85,000–$120,000 per year. Kraken starts at a fraction of that.
Built for teams that take security seriously
Kraken is designed from the ground up to meet the standards enterprise IT and security teams require.
End-to-end encryption
All traffic over HTTPS/TLS. Secrets stored encrypted server-side, never in source control.
Details →Human-in-the-loop by design
Destructive or sensitive actions require explicit human approval. Nothing irreversible happens automatically.
Details →Tenant isolation
Every customer's data — instances, decisions, credentials — is fully isolated per account in the database.
Details →Complete audit log
Every action Kraken takes is recorded with timestamp, reasoning, and outcome. Exportable for compliance.
Details →OAuth 2.0 / SSO ready
Authenticate via Atlassian OAuth 2.0. JWT-signed sessions. bcrypt-hashed passwords. Role-based access control.
Details →Webhook verification
Inbound Jira webhooks are verified against a per-instance HMAC secret. Rate limiting protects all endpoints.
Details →Priced per Jira user — like Atlassian Marketplace apps
The bigger your team, the more admin work Kraken saves. Pricing scales with the value you get.
Common questions
What Jira plans does Kraken work with?
Kraken works with Jira Cloud Free, Standard, Premium, and Enterprise. Most API-based actions work on all plans. A small number of features (like project archiving) require Jira Premium — Kraken automatically detects these and provides clear guidance.
Does Kraken need admin access to our Jira instance?
To execute admin actions, Kraken needs a Jira account with Project Admin or higher permissions, depending on what you want automated. You control exactly which projects Kraken watches. You can also run it in read-only analysis mode without granting any write permissions.
Can I control which actions execute automatically vs. require approval?
Yes — the Playbook lets you define rules at any granularity. You can auto-execute everything, require approval for everything, or anything in between. Every action type (access grants, field creation, workflow changes, etc.) can be configured independently.
What happens if Kraken makes a mistake?
Kraken only auto-executes actions that are safe and reversible. For destructive or high-risk changes, it always requires human approval. Every action is logged with full reasoning — if something looks wrong, you have a complete record to investigate and roll back manually.
Is our Jira data sent to OpenAI or any third parties?
Ticket summaries and descriptions are sent to Anthropic's Claude API for analysis. No credentials, API tokens, or full issue histories are transmitted. See our privacy policy and security page for full details.
Everything you need to oversee and control Kraken
A real-time view of every ticket Kraken is working on, with one-click approval for anything sensitive.
What teams automate with Kraken
Real examples of the requests Kraken handles automatically every day.
Start automating your Jira admin work today
Free 30-day trial. Full features. No credit card required.
Kraken vs. hiring a Jira admin
There's no software that automates this. Your only alternative is a person.
| Capability | Kraken | Dedicated Admin |
|---|---|---|
| Available 24/7 | ✓ Always on | ✕ Business hours only |
| Response time | ✓ <60 seconds | ✕ Hours to days |
| Annual cost | ✓ From $1,788/yr | ✕ $85,000–$120,000/yr |
| Sick days / vacation | ✓ Zero downtime | ✕ Coverage gaps |
| Scales with ticket volume | ✓ Instant | ✕ Need to hire more |
| Full audit trail | ✓ Every action logged | ✕ Relies on documentation |
| Consistent decision-making | ✓ Playbook rules | ✕ Varies by person |
| Human oversight for risky changes | ✓ Built-in approval flow | ✓ Yes |
| Handles nuanced edge cases | ✓ AI + escalation | ✓ Yes |