Stop paying $100k for someone to copy-paste
The best Jira admins spend most of their day on work that shouldn't require a human. Kraken changes that.
The frustration that started it
Every engineering org has a backlog of Jira admin tickets. Access grants sitting for days. Custom fields that take 10 minutes to create but 3 days to get scheduled. Workflow tweaks that block a team from shipping while they wait for an overloaded admin.
These aren't hard problems. They're just repetitive. And repetitive work is exactly what software is supposed to automate.
Kraken is the tool we wished existed: an AI that reads every incoming admin ticket, executes the safe work immediately, and brings the sensitive calls to a human — with full context and a single click to approve or deny.
How we think about automation
Safety first, speed second
Every action is classified before execution. Anything reversible executes automatically. Anything sensitive requires a human. Speed is only valuable when it's safe.
Full transparency
Every action Kraken takes is logged with its full reasoning. There's no black box — you can always see what happened, why, and when.
Respect for your time
Setup in under 5 minutes. No migrations, no complex configuration. Connect a Jira instance and Kraken starts working immediately.
Gets smarter over time
Every decision feeds the playbook. Kraken learns your team's preferences and becomes more accurate with every ticket it processes.
Built on proven infrastructure
Kraken uses best-in-class components, configured for reliability and security.