Pricing

Pay for the team you manage,
not the seats you buy

Kraken is priced like other Jira Marketplace apps — based on the number of users in your Jira instance. The more users you manage, the more admin work we save you.

Monthly
Annual Save 17%
Users in your Jira instance Monthly Annual /mo Annual total vs. $100k admin
All plans include unlimited tickets, all 80+ action types, and full dashboard access.   Need a custom quote?
Why the math works

The average Jira admin costs $100k/year.
Kraken costs a fraction of that.

Dedicated Jira admin
Base salary$85,000/yr
Benefits + overhead (30%)$25,500/yr
Recruiting + onboarding$15,000
Year-one cost$125,500
Available 40 hrs/week · no nights, weekends, or holidays
VS
Kraken (100-user team)
Kraken subscription$749/mo
Setup time~2 hours
Ongoing oversight1–2 hrs/week
Total annual cost$8,988/yr
24/7/365 · <60 second response · full audit trail
93%
average cost savings compared to a dedicated Jira admin (100-user team)

Everything included on every plan

80+ action types

Access grants, custom fields, workflows, sprints, boards, permissions — all automated.

Human approval workflow

Sensitive changes require sign-off. You're always in control.

Full analytics & ROI tracking

Live dashboard showing tickets processed, time saved, and dollar savings.

AI playbook learning

Kraken learns your team's preferences and gets smarter with every ticket.

Instant webhook integration

Auto-registers a Jira webhook on connect — no manual setup, no expiry issues. Always listening.

Atlassian OAuth 2.0

Connect securely with your Atlassian account — no API tokens to manage.

24/7 automated coverage

Processes requests the moment they arrive — no waiting for business hours.

Browser automation

Handles actions the Jira API can't do — permission schemes, automation rules, and more.

Pricing FAQ

How do you count "users"?

We count the number of licensed Jira users in your instance — the same number Atlassian charges you for. You can find this under Jira Admin → User Management. We re-verify at each billing cycle.

What if my user count changes mid-year?

On monthly plans, you're automatically billed at the correct tier for your current user count. On annual plans, we bill at your starting tier and let you know if you grow into a higher tier.

Do I need a credit card to start a trial?

No. The 30-day free trial includes full features for up to 25 users — no card required. You'll only be asked for payment details if you want to continue after the trial.

Can I manage multiple Jira instances?

Yes. All paid plans include support for multiple Jira instances. Each instance's user count is billed separately — but contact us if you have several large instances and want a bundle discount.

Is there a discount for nonprofits or startups?

Yes — we offer 50% off for nonprofits and early-stage startups (under 10 employees). Email [email protected] with a brief description.

Start your free 30-day trial

Full features, up to 25 users, no credit card.

Add-ons

Bolt onto any plan. All add-ons are optional and billed monthly.

$149/mo per instance
Additional Jira Instances
Connect a second or third Atlassian site. Each extra instance is priced at its own user-tier rate. Contact us for bundle pricing on 3+ instances.
$49/mo per seat
Additional Team Seats
Each plan includes seats for your core admin team. Add more users who can view the dashboard, approve/deny actions, and manage playbook rules.
Custom
Priority Support SLA
Dedicated Slack channel, 4-hour response SLA, quarterly business reviews, and a named success manager. Available on Enterprise.